For families · Greater Cleveland
Family Concierge: a Cleveland person who does the legwork with you
Finding the right assisted living or memory care home usually means twenty phone calls, five tours and a pricing sheet you can’t decode. Our concierge does that work with you — verified homes only, availability confirmed before you visit, and the real price in writing.
It is a private-pay service. If care will be paid through Medicaid, Medicare or the VA, CareLinkAI’s help is always free — the screener below sends you straight there.
How the concierge works
- A 20-minute call. Care needs, location, timeline, budget — and who else in the family needs to be in the loop.
- A verified shortlist within two business days. Three to five homes, each with availability confirmed with the operator and the ODH inspection history explained.
- Tours and the paperwork. We schedule the tours, send a checklist, and get the full pricing breakdown in writing before you decide.
Why it’s different from a “free” placement agency
- National placement agencies are paid a commission by the home — often a month’s rent — which is why their “free” shortlist leans toward whoever pays. Our concierge is paid by you, flat, and homes never pay us to be recommended.
- Every home we shortlist is a licensed Ohio facility with its state inspection history in front of you, facts only.
- Availability is confirmed with the home before you tour — no wasted Saturday drives.
- Families paying through Medicaid, Medicare or the VA get the directory, guides and direct home contact free, with no fee attached to the placement, ever.
Prefer to search on your own? The Cleveland directory is free for everyone.